Suggested text: Our website address is: https://www.gearflip.pk.
At Gear Flip, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return and refund policy to provide you with peace of mind.
Returns
You may return any parcel within 1 week (7 days) from the date of delivery for a full refund or exchange. To initiate a return, please ensure that the item is in its original condition, unworn, and with all tags attached.
Refunds
Once we receive your returned item, our team will inspect it to ensure that it meets our return criteria. Upon approval, we will process your refund within 15 days. Refunds will be issued to the original payment method used for the purchase.
Exchanges
If you wish to exchange your item for a different size, color, or style, please contact our customer support team at support@gearflip.pk. We will be happy to assist you with the exchange process and provide further instructions.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping returns
Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of your item.
Contact Us
If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to reach out to us at support@gearflip.pk. Our dedicated customer support team is here to assist you and ensure a seamless shopping experience.
Policy Updates
We reserve the right to update or modify this return and refund policy at any time without prior notice. Any changes to the policy will be reflected on this page, and we encourage you to review it periodically for updates.
By making a purchase on our website, you agree to adhere to the terms outlined in this return and refund policy. If you have any reservations about this policy, we recommend refraining from making a purchase.